Surgery Coordinator – Full-Time Position – Raleigh Location-Hybrid Schedule

We’re seeking a detail-oriented and organized Surgery Coordinator to join our fast-paced medical practice. This role is essential in ensuring timely scheduling of surgical procedures, accurate insurance pre-certifications, and seamless coordination between patients, providers, and surgical facilities.

This is a hybrid position, requiring three (3) days per week in our Raleigh office and two (2) remote workdays. In-office days follow a rotating schedule model determined by management.

Key Responsibilities:

• Schedule surgical procedures by coordinating with providers, patients, and facilities
• Ensure surgeries are scheduled within 48 hours of order receipt
• Confirm all required procedure details (equipment, timing, anesthesia, location, etc.)
• Communicate with patients regarding scheduling, instructions, and updates
• Coordinate with facilities and notify ancillary providers of surgery logistics
• Verify insurance eligibility and obtain pre-certifications for all surgeries or retro-authorizations when necessary
• Document scheduling and authorization details accurately in the EMR
• Communicate authorization status and resolve insurance-related issues
• Collaborate with clinical teams and staff to ensure accurate and timely scheduling
• Maintain surgery logs and respond to facility inquiries
• Escalate issues and support overall workflow efficiency

What You Bring:

• Minimum of 2 years of experience in medical insurance, billing, or surgery scheduling required
• Working knowledge of CPT and ICD-10 coding
• Strong understanding of insurance authorization requirements and medical documentation
• Excellent attention to detail and organizational skills
• Ability to prioritize tasks and work independently in a fast-paced environment
• Strong verbal and written communication skills
• Proficiency in computer systems and data entry
• Ability to build and maintain effective working relationships with patients, providers, and team members

Benefits:

• Full medical, dental, and vision coverage with FSA and HSA options
• Retirement plan with employer contributions
• Company-paid life insurance
• Paid Time Off program