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Clinical Administrative Assistant

Department: Clinical Administration
Location: Raleigh
Area: Raleigh Orthopaedic Clinic

Clinical Administrative Assistant – Full-Time Position – Raleigh Location

Raleigh Orthopaedic is hiring a Clinical Administrative Assistant to provide administrative support for assigned physicians and providers. This role involves working closely with a diverse group of patients, visitors, and internal contacts across all levels of the organization.

Responsibilities:

  • Provide administrative support to physicians and providers, including correspondence, reports, and documentation
  • Coordinate provider calendars, meetings, conferences, and on-call schedules
  • Complete disability forms, medical necessity letters, and other patient-related paperwork
  • Schedule patient appointments, diagnostic tests, procedures, and follow-up visits
  • Respond to patient calls and messages with professionalism, empathy, and confidentiality
  • Maintain accurate documentation and facilitate timely communication between patients, providers, and referring offices
  • Assist with presentations, special projects, and general office operations
  • Work collaboratively with teammates to ensure efficient clinic workflow and excellent patient care

Qualifications:

  • High school diploma or GED required
  • 3–5 years of progressively responsible administrative experience, preferably in a healthcare setting
  • Knowledge of medical terminology and strong English grammar, proofreading, and written communication skills
  • Excellent organizational, multitasking, and time management abilities
  • Strong interpersonal skills with the ability to build positive relationships with patients, providers, and coworkers
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Ability to work independently while managing multiple priorities in a fast-paced environment

Benefits:

  • Full medical, dental, and vision coverage with FSA and HSA options
  • Retirement plan with employer contributions
  • Company-paid life insurance
  • Paid Time Off program

Compensation:

  • $18–$22 per hour, commensurate with experience

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